Manage your Reservation Account / Rentals / Lessons

UPDATE: January 9, 2025:
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Please read all information on this page (top to bottom)
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A very limited number of last minute spaces for the trip are available for a limited time:
If you have a friend interested. Please share this special link >>> SkiTravel.com/MOCO
ACCESS YOUR RESERVATION ACCOUNT and Verify Contact Information on your Reservation Account (Update if needed)
Follow these steps today to make sure contact info is correct on your reservation:
SKI / SNOWBOARD RENTAL EQUIPMENT
Do you still need rental skis, snowboard or beginner lessons?
LAST CHANCE TO REGISTER FOR RENTALS (SKI OR SNOWBOARD)
BY DUE DATE: TODAY, January 11, 2026 by 8:30 PM

- How do I add ski or Snowboard Rental? See Manage your account below. Login and add Rentals or Lesson
- Pay any final balance remaining by TODAY, January 11, 2026 by 8:30 PM
HOW DO I ACCESS OR MANAGE MY RESERVATION ACCOUNT INFORMATION, ADD RENTALS ETC?
- Click here to access & MANAGE your reservation account (wetravel.com)
Or refer to your email confirmation you received when you registered. Click the blue button, MANAGE BOOKING - Your USER EMAIL is the email you entered as “Buyer” at registration.
- If you forgot your password, click “forgot password”
- Please verify all emails, cell numbers and emergency contact information is up-to-date
- Verify all your payments have been processed
Review the rules of the trip
Please take a moment (parent and student) to review the Trip Policy Agreement that you signed during registration to familiarize yourself with the rules and policies for the trip.
Click here to view the full text of the Ski Trip Policy Agreement.
What to bring the day of the trip?
Proper ID for border
Proper identification is needed for the border crossing to prove U.S. citizenship:
- Original Birth Certificate AND a Government issued Picture ID (Drivers license, School ID, etc)
OR
- A Valid U.S. Passport. This is best to use only if you already have one.
IMPORTANT:
- Make a back-up photo copy store in a safe place
- Take photo of your ID, Birth Certificate and/ or Passport and email to yourself in case of loss
- Arriving by bus to Canada on a school trip does NOT require a passport. (If you have one bring it)
- If you do not have a Passport, you will need the original birth certificate and photo id as listed above.
IMPORTANT: U.S. CASH (Exact change) security deposit and security fee collected on bus
PLEASE HAVE EXACT U.S. CASH AS INDICATED BELOW.
$40 (Total) U.S. Cash Bills ONLY Collected on the Bus:
- $20 U.S. Cash bill only – Refundable Security Deposit
- $20 U.S. Cash bill only – Non-Refundable Hotel Security Fee
Required: Weatherproof Luggage Tag for your bags
MANDATORY & VERY IMPORTANT: (Bellman will handle your (1) bag allowed to/from room)
Secure Weatherproof Luggage Tag on your (1) Main Tagged Luggage Bag for the hotel room with clearly written info:
- FULL NAME (STUDENT NAME ONLY, NOT PARENT NAME)
- SCHOOL NAME
- CELL PHONE#
LUGGAGE TAGS (WEATHERPROOF) REQUIRED ON ALL BAGS
IMPORTANT: Full Student Name, School Name and Cell Phone Number on a Weather Proof Luggage Tag. Info must be clearly written and secure on bags. If not clear bag could be misplaced or delayed.
STRICT LUGGAGE LIMIT – PLEASE READ CAREFULLY
Charter buses have very limited baggage space. To ensure all luggage fits safely and to avoid delays, these luggage limits will be strictly enforced.
This is a 2-night / 3-day trip. Oversized luggage is not necessary and causes serious loading problems.
EACH STUDENT IS LIMITED TO THREE (3) ITEMS TOTAL
1-MAIN BAG (HOTEL BAG) — ONE ONLY
- Student will have access to this bag on arrival to change for skiing.
- ONE ONLY Tagged, Luggage Bag-Suitcase or Duffle type bag (For the Hotel) is permitted below bus and in the hotel (for bellman) Details below.
Type: Standard-size suitcase OR medium duffel bag
Maximum allowed size (including wheels & handles):
- 27” length × 18” width × 12” depth
- Total dimensions (L + W + D): 57 inches max
✔ This equals a standard airline checked bag
🚫 NOT PERMITTED
- Suitcases 28 inches or larger
- Bags labeled Large, XL, Extra-Large, or Oversized
- Trunks or extended-depth hard cases
REQUIRED:
- Weatherproof luggage tag
- Tag must include:
- Student’s full name (not parent name)
- School
- Student cell phone number
⚠️ Oversized suitcases may be refused at bus loading. No exceptions.
2-EQUIPMENT BAG — ONE ONLY
- For skis or snowboard ONLY (Boot bag ok if needed)
- Must have a weatherproof luggage tag with student info: Student Name (not parent), School, Cell#
- IMPORTANT: Equipment bags STAY ON THE BUS EACH NIGHT
(Students will NOT have access to them at the hotel) - Note: Ski / Snowboard Bags or equipment is not permitted in hotel. (Must remain on the bus)
3-SMALL CARRY-ON — ONE ONLY
- Example: Backpack or small personal bag
- Must fit under your seat or on your lap
- Must have a luggage tag with student info•Must have a weatherproof luggage tag with student info: Student Name (not parent), School, Cell#
🚫 NOT PERMITTED
- Multiple suitcases
- Oversized or extra-large luggage
- Untagged bags
- Loose items or additional personal bags
IMPORTANT FINAL NOTE
These limits apply to all students and are necessary to:
- Fit luggage safely on charter buses
- Avoid delays and missed departures
- Protect student equipment and personal belongings
Thank you for your cooperation in helping make this trip run smoothly.
- Remember: Warm clothes, gloves, hat, goggles, face covering, bathing suit, etc.
Room check-in after the skiing day
Room check-in is 5-6 PM (After we return from skiing).
- Ski Travel will receive the room key envelopes for check-in from the hotel management when all rooms are clean and ready for the group usually by 5-6 PM
- Please note that delays sometimes occur if the hotel was over 75% occupied the night before
Changing morning of arrival
VERY IMPORTANT
Departure and arrival at resort baggage information
Please read thoroughly concerning your:
(1) Main Tagged Luggage Bag For The Hotel Room
- Please pack or dress for easy access to your ski clothing in your (1) Main Tagged Luggage Bag
- You will have access to your (1) Main Tagged Luggage Bag on arrival to the ski resort
- You will be changing clothes to ski and snowboard when you arrive at Mont St. Anne (EARLY AM SATURDAY)
- You will then place your (1) Main Tagged Luggage Bag back in the luggage bay of the bus
- Your Luggage Bag WILL BE DELIVERED to the hotel bellman to place in your room while you ski.
Other very Important Information
Please CLICK HERE and read this very important detailed information concerning the trip, including:
- What’s Included in the trip
- Lodging Info
- What else to bring
- Cell phone usage
- Arrival / Check-In / Student responsibility
- Catholic Mass / Religious Services (Sundays)
- Telephoning Hotel
Mandatory Check-in Times with Staff
- Upon arrival students are given a laminated trip schedule/itinerary, which includes the mandatory check-in times for personally meeting with their staff /chaperones
- This policy is strictly enforced
- Failure to check-in with a chaperone on time will result in a call to the parents and/or expulsion from the trip
Meals / Discount Card
The Discount Pass is on the reverse side of the Trip Schedule Card.
- Discounts on food, shops, etc in Québec City (Evening)
- Restaurants, shops, activities are listed on the card
- Breakfast is provided at Mont St Anne on DAY 2 and Stoneham on DAY 3
- Other Meals: Suggested amount per day for food is $40/day
- Room Service is available. Students will need to pay with credit/debit as needed.
- What to Eat in Quebec City suggestions (Evening):
Student-Friendly / Budget-Friendly restaurants / fast food options CLICK HERE
Full Restaurant Guide provided by Château Frontenac CLICK HERE - Hotel Concierge in main lobby can also assist you with reservations
Cell Phones / Smart Phones
All U.S. cell phones do work in Quebec.
It is important for students to have a working cell phone for safety. We do send text message updates during the trip.
- Please check with your carrier. Many plans include Canada.
- If your plan does not include Canada, we strongly recommend you add Canada for the trip.
- WARNING: without a Canadian plan the phone is roaming
- Rates will be $1.00 /minute and .50 per text. Please avoid a surprise bill
- WIFI- The hotel does have FREE WIFI in the lobby
What about spending money for the trip?
ATM-DEBIT CARD/CREDIT CARD PLUS (some U.S. Cash) IS THE BEST & SAFEST.
- We suggest ATM, Credit Card + maybe $150-200 U.S. Cash
(Amount of cash obviously at your discretion) - Some cash + ATM , Credit Card is the safest bet. Follow instructions below
- WARNING: GIFT CARDS (Visa, Amex, Mastercard Gift Cards) Do Not work in Canada
ATM-Machines-Debit Cards-Credit Cards-US Money.
- ATM cards are the safest way for students to access cash from home bank accounts
- Most debit cards will work. Some do not work in Canada
- Please NOTIFY YOUR (BANK) that you will be traveling Quebec, Canada (so your Debit or Credit Card will work)
IMPORTANT: TRAVEL NOTICE TO YOUR BANK:
Please notify your ATM bank and Credit Card company of your travel dates and that you will be using your card in Canada.
- CREDIT CARDS (Visa, Mastercard, Discover, Amex) and DEBIT CARDS ARE OK
- U.S. Money (CASH) is also accepted at the ski resort, hotel, shops, restaurants etc
What to do and What to eat in Québec City?
- All students will be staying at The Chateau Frontenac located in the heart of Québec City
- There are amazing things do right outside the hotel
We highly recommend you click the link below for details. Great stuff!
- What to Do in Quebec City (Evening)? CLICK HERE
- What to Eat in Quebec City (Evening):
- Student-Friendly / Budget-Friendly restaurants / fast food options CLICK HERE
Full Restaurant Guide provided by Château Frontenac CLICK HERE
Weather Conditions
Click Here or check online for temperatures and forecast for Quebec City.
Need additional trip info? Questions?
Click Frequently Asked Questions below.
- Click Here for Parent FAQ
- Click Here for Student FAQ
Check-Out Day
VERY IMPORTANT PLEASE READ AND UNDERSTAND: LAST DAY CHECK-OUT MORNING
CHECK-OUT TIME ON LAST DAY: 7:45 AM
PRIOR TO CHECK-OUT:
- CLEAN ROOM: Please make sure your room is clean and orderly to avoid damage or extra cleaning charges
- DRESS in your Ski Clothes
- CHECK YOUR ROOM before departing for personal items. DO NOT leave items behind.
- YOU BRING your carry on / personal items to the bus.
- BE SURE to bring all clothing items from your (1) Main Tagged Luggage Bag (you will not have access to the bag)
- LEAVE ONLY YOUR (1) Main Tagged Luggage Bag in your room for pick-up by the Bellman
- LOAD bus as directed by Ski Travel Staff
ARRIVE AT STONEHAM: Students should go skiing or snowboarding
BUS DEPARTS: from Stoneham to USA at 2:30 PM
Bus Departure Location, Return, Luggage info
Trip depart: JANUARY 16-20, 2026
BUS DEPARTURES (LOCATION AND PICK-UP TIME)
You will receive your bus assignment on bus list posted on windshield of each bus at bus pick-up.
STRICT LUGGAGE LIMIT – FOR ADDITIONAL DETAILS SEE SECTION ABOVE
- Please secure a WEATHER PROOF LUGGAGE TAG TO YOUR (1) Main Tagged Luggage Bag (mandatory see details below)
- No luggage tag could result in DELAYED OF MISPLACED BAG
Please make sure all bags including YOUR (1) Main Tagged Luggage Bag for the hotel has a:
LUGGAGE TAG (Weatherproof please) with your
- STUDENT FULL NAME (not parent name)
- SCHOOL NAME
- CELL PHONE#
STRICT LUGGAGE LIMIT:
- (1) Main Tagged Luggage Bag for the hotel (Suitcase / Duffle) MUST HAVE a tag with your Student full name, school and cell#
TYPE: Standard-size suitcase OR medium duffel bag
MAXIMUM ALLOWED SIZE (including wheels & handles):
- 27” length × 18” width × 12” depth
- Total dimensions (L + W + D): 57 inches max
✔ This equals a standard airline checked bag
- (1) Ski or Snowboard Equipment Bag (with luggage tag) for skis or snowboard (MUST STAY ON THE BUS EACH NIGHT)
- (1) Small carry-on Example: back-pack (with luggage tag)
Please remember to verify your Bus Departure before the trip. Thank you.
Required for the Trip Experience
Follow @snowescape on Instagram to unlock on-trip content & Important Live trip updates
- 🎥 Our media team will be filming the trip start to finish
- 📸 Students will be featured and tagged
- Live bus & mountain updates
- Group shoutouts
- On-mountain videos
- Trip recap reels you’ll want to repost
Trip insurance
TRIP / MEDICAL INSURANCE COVERAGE From only $41*
WE STRONGLY SUGGEST that you purchase the TRIP INSURANCE: CLICK HERE
(See Coverage inclusions below)
From only $41* below) below)
*$41 based on Sample Quote on “Basic Plan” student age 16 as of 10/1/2025
COVERAGE INCLUDES:
Trip Cancellation up to 100% (for covered reasons)
Trip Interruption up to 100%
Travel Delay up to $150 per person per day
Baggage Loss up to $500
Baggage Delay up to $200
AND MORE CLICK HERE for details.
SPECIAL OFFER for Snow Escape customers!
Lodging contact / FAQ's
Hotel Contact Info
Château Frontenac
1 Rue des Carrières
Québec QC
G1R 4P5
PHONE: 1-418-692-3861
Ask for the Ski Travel Group Staff
IN CASE OF EMERGENCY ONLY (After Hours)
Ski Travel office
1-703-425-5400
Click FREQUENTLY ASKED QUESTIONS below:
- To access your online Reservation Account CLICK HERE
- CLICK HERE to see details on what to bring on the trip
- TRIP and MEDICAL INSURANCE information CLICK HERE
The Ski Travel Staff, Chaperones and Resort Security are there to assist you with any questions or problems you may have.
Please feel free to ask for assistance!
